CONTACT BEER CARE
Need help with a draught beer system?
Contact Beer Care directly for commercial draught beer installation, repair, fault finding and planned maintenance support across North Wales and the North West.
Monday–Friday, 9am–5pm.
Out-of-hours support may be available for urgent faults.
PHONE
For the quickest conversation, call Beer Care.
Calling is usually the clearest way to discuss an urgent fault, a system problem or work that needs technical explanation.
Best for planned work, photographs and non-urgent technical questions.
For planned or non-urgent work, email is straightforward.
Email is suitable for planned maintenance enquiries, installation discussions, photographs and non-urgent technical questions.
URGENT SUPPORT
If the system is down, call first.
For an urgent commercial draught beer fault during normal hours, call Beer Care on 07807 708744.
PLANNED WORK
For installations, maintenance and planned changes.
For work that can be planned in advance, contact Beer Care by phone or email to discuss the venue, system and practical requirements.
BEFORE YOU CALL OR EMAIL
A few details can make the first conversation more useful.
Have these details ready when you call or email Beer Care.
01 — Venue name
02 — Venue location
03 — What you need help with
04 — What the fault looks like, if relevant
05 — When the issue started
06 — Whether all or only part of the system is affected
07 — Any recent equipment or system changes
08 — Whether the venue is currently trading
09 — Photographs, where useful
10 — Whether there is an immediate safety concern
Do not send or publish sensitive business information. Share only what is useful for the initial conversation.
WHEN TO CONTACT
Normal hours are Monday–Friday, 9am–5pm.
OUT OF HOURS
Urgent support may be available.
Text message is preferred out of hours.
Calls may also be made.
Response times are not guaranteed.
Emergency rates may apply.
WHERE BEER CARE WORKS
North Wales and the North West.
Beer Care provides commercial draught beer engineering support across North Wales and the North West. Regular work includes Wrexham, Flintshire, Deeside and the wider North East Wales area, the A55 corridor and North Wales coast, Anglesey and Holyhead, as well as Chester, Cheshire, Wirral and Liverpool.
Availability varies by service type, location, travel requirements and existing commitments.
LOOKING FOR A SPECIFIC SERVICE?
Go straight to the relevant Beer Care service.
CONTACT BEER CARE
Speak directly to Beer Care.
Whether the issue is urgent, planned or simply needs discussing first, contact Beer Care directly.