BEER CARE SYSTEM CARE PLANS
Planned maintenance.
Built around the system.
Beer Care System Care Plans provide scheduled draught beer system maintenance with visit frequencies and support arrangements matched to the venue and equipment.
Every two months · Quarterly · Bespoke schedules
PLANNED ENGINEERING
Scheduled around the venue, system and agreed Care Plan scope.
PLANNED SYSTEM CARE
Problems are easier to manage when the system is reviewed before they become urgent.
Commercial draught beer systems contain cooling, pressure and dispense equipment that benefits from regular review.
Planned visits provide an opportunity to identify developing issues, check system condition and agree remedial work where required. They cannot prevent every fault, but they create a clearer maintenance rhythm.
WHO IT IS FOR
For venues that want ongoing engineering support.
Care Plans are designed for commercial venues that value regular system review and a continuing relationship with Beer Care.
Pubs · Clubs · Bars · Restaurants
Breweries and taprooms where appropriate · Multi-site operators
Venues with more complex dispense systems · Venues preferring planned maintenance to purely reactive support
HOW IT WORKS
A planned engineering relationship, not just another call-out arrangement.
The agreed tier and scope set the rhythm of visits and the areas reviewed. Care Plans may be paid monthly or annually depending on the agreed arrangement.
01
SCHEDULED VISITS
Planned attendance at the agreed frequency.
02
SYSTEM REVIEW
Checks of relevant dispense, cooling and associated equipment within the agreed scope.
03
FINDINGS
Identification of issues that need attention or further work.
04
FOLLOW-UP
Recommended next steps where action is required.
05
PREFERENTIAL SUPPORT
Preferential scheduling and preferential rates on additional Beer Care work outside planned maintenance visits. Scheduling is subject to availability, location and existing urgent commitments.
VISIT FREQUENCIES
Choose a visit frequency that suits the venue.
We recommend a visit schedule suited to your venue, equipment and agreed maintenance requirements.
01
EVERY TWO MONTHS
For venues requiring more regular planned review.
02
QUARTERLY
For venues where a quarterly maintenance rhythm is appropriate.
03
BESPOKE
For systems, venues or operational requirements that need a different agreed schedule.
Payment arrangements may be monthly or annual depending on the agreed Care Plan.
Actual activity depends on the agreed tier and scope.
AT A PLANNED VISIT
Review the system.
Record the condition.
Flag what needs attention.
Depending on the agreed Care Plan scope, a planned visit may include…
01 Visual system condition review
02 Relevant cooling and cooler checks
03 Relevant cellar equipment review
04 Dispense component checks
05 Gas and pressure observations within Beer Care’s service scope
06 Identification of obvious developing faults
07 Practical recommendations
08 Follow-up actions where further repair or parts are required
WHEN SUPPORT IS NEEDED
Preferential support when you need it
Care Plan customers receive preferential scheduling and preferential rates for additional Beer Care work outside their planned maintenance visits. Scheduling is subject to engineer availability, location and existing urgent commitments.
NO FIXED RESPONSE TIME IS GUARANTEED.
Emergency call-outs are not included in the Care Plan.
Emergency rates may apply where emergency attendance is requested.
REPORTING & FOLLOW-UP
Clear findings and practical next steps.
Where a planned visit identifies remedial work, replacement parts or further investigation, Beer Care can explain the findings and the recommended next step.
Further repairs, investigation and replacement parts are not implied to be included in the planned visit.
AGREED SCOPE
Clear scope.
No hidden assumptions.
Exact inclusions depend on the agreed Care Plan tier and scope.
PLANNED CARE MAY INCLUDE
Depending on agreed tier and scope:
— Scheduled engineering visits
— Agreed system checks
— Condition review
— Practical recommendations
— Preferential scheduling
— Preferential rates on additional work
— Follow-up advice
NOT INCLUDED AS STANDARD
— Replacement parts
— Emergency call-outs
— Unlimited reactive attendance
— Guaranteed response times
— Unrelated venue maintenance
PLANNED + REACTIVE
A Care Plan does not replace reactive engineering support.
Planned maintenance helps keep the system under regular review, but unexpected faults can still occur.
When reactive support is required, Care Plan customers receive preferential scheduling and preferential rates for additional Beer Care work outside their planned maintenance visits. Scheduling is subject to availability and the conditions of the agreed plan. Parts and emergency call-outs remain chargeable unless explicitly agreed otherwise.
OPTIONAL SMART MONITORING
More visibility between planned visits
A scheduled maintenance visit gives Beer Care a detailed view of the system at that point in time. CellarSentinel can add remote visibility between those visits.
For suitable venues, customers can check key cooler and cellar conditions from their phone, review monitoring history and receive email alerts when something may need attention.
CellarSentinel can complement a Beer Care System Care Plan but is assessed separately according to the venue and equipment. It is not automatically included.
Monitoring can provide useful additional context if conditions change between scheduled Beer Care visits. Suitable Wi-Fi connectivity is required.
Explore CellarSentinelCARE PLAN COVERAGE
North Wales and the North West.
Beer Care provides planned draught beer system maintenance across North Wales and the North West, serving Wrexham, Flintshire, Deeside, Mold, Ruthin, Llangollen, Chester, Cheshire, Wirral and Liverpool, as well as surrounding areas.
Care Plan suitability and scheduling depend on the venue, system, location and agreed service arrangement.
View areas coveredNORTH WALES
Wrexham · Flintshire · Deeside · Mold · Ruthin · Llangollen · Wider North Wales
NORTH WEST ENGLAND
Chester · Cheshire · Wirral · Liverpool
DISCUSS THE RIGHT ARRANGEMENT
Want to discuss a Care Plan?
Beer Care can discuss the system, venue and appropriate visit frequency before agreeing a Care Plan.
TELEPHONE
07807 708744
Monday–Friday · 9am–5pm
Urgent out-of-hours support may be available. Text message is preferred; calls may also be made. Response times are not guaranteed and emergency rates may apply.